Our Pledge to Your Privacy
Our objective is to guarantee a spam free inbox of yours and help you understand what we do to keep your information safe and secure that is why we have put our policy all above our site and have ensured that it is available on every page we request information so that no matter how you find us, you will know your privacy is utmost important to us.
Information Collection and Use
We may ask you to provide Personal Information when you use our website and request quotes, services, support, or place orders for products or services:
- Company Name
- Email Address
- Mailing Address
- Phone Number
- Contact Name
Why and what we do with your information
The information is used only to complete your request for white papers or any specific details you might need details about. We do not beseech contact names to any third parties as we do care for your information and understand your request was for particular business information.
When you provide us with your Email address, it is simply used to revert back to your requests and these details in anyway do not gets revealed to other companies marketing databases.
Right to Opt Out
Geeks Library llc guarantees and promises complete security of information you share with us. All information remains secure with the use of Secure Socket Layer (SSL) Protocol.
Geeks Library llc also states that no one apart from us can view the information you’ve shared with us without our knowledge.
Collection of Information for Surveys
Geeks Library llc may request you, from time to time, to fill up forms we may send as part of surveys. Such information helps us to track and develop the services we offer to you. Your contribution in those surveys is exclusively on voluntary basis. The information may consist of contact information and demographic information.
Live Help/Online Sessions
Geeks Library llc reserves right to record all offline and online online sessions between you and our technicians. The sole reason to do so is to improve our quality and to certify effective service delivery. It also helps us to improve our services we offer, conduct market investigation, and create knowledge base.
User Computer Information
We may require information related to your (user) computer to provide the Service. This information may include:
Type of computer,
Make and model of your computer
MAC address of your computer,
Date of purchase of your computer,
Software installed and peripherals attached to it,
Data about software installations and hardware configurations, and error tracking files.
Condition and state of the computer
Generally, this information is required to provide personalized technical support to you, and to help us enhance our supported products lists.
Geeks Library llc also would like to make it clear that these recordings of Live Help Sessions is not at all related to collection of your personal information.
Cookies, Use of
Geeks Library llc also makes use of IP addresses to track user movement, gather broad demographic information, and govern website traffic flow.
Geeks Library llc may also use all these information recovery methods to identify itself from fraudulent activities, manage risk, or largely confirm integrity of services we offer. For instance, we may use your name to request a credit report as the law permits.
Geeks Library llc does not contact children under age 13 regarding any special offers or for marketing drives without their parent's consent.
Outside the information that is obligatory to avail the services from Geeks Library llc or that is considered essential to participate in a given promotion or task, Geeks Library llc will never ask a child under age 13 for any personal information.
AMENDMENT/UPDATING PERSONAL INFORMATION
If your personal information (such as telephone number etc) has changed or if the user no longer wants to avail the services we offer, Geeks Library llc endeavors to provide a way to correct, update or remove the user’s personal data provided to us.
NOTIFICATION OF CHANGES
Service We Provide
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